World famous customer service expert John DiJulius on the elements of world class customer service in your small business operation. Get more great advice and tips on growing your business by regularly listening to our free audio seminars on your PC or mobile device. Go to http://www.sbam.org/radio and download at your convenience! New seminars every Monday, Wednesday and Friday. A service of the Small Business Association of Michigan -- focusing the power of small business.
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February 22, 2012
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